"Having attended presentations and workshops given or facilitated by Wayne to pharmacist audiences I can say with confidence that he delivers practical information supported by thorough research"
Sandra Aylward B.Sc. Ph.C

Running A Successful Pharmacy In Challenging Times:
Our newest presentation! Increasing competition from mail order and big-box pharmacies continues to threaten community pharmacists, often stagnating their prescription volumes and enticing away their best people. One way your competition improves their pharmacists' (and pharmacies') output, productivity, and efficiency while enhancing retention rates and reducing potential errors is the use of customized technology solutions. This session will explore how community pharmacists can compete by increasing their services to boost earnings and differentiate themselves to their patients. Attendees of this session will leave empowered to make redeployment decisions to lead their pharmacies into the future of frontline healthcare

Improving Efficiencies and Reducing Dispensing Errors:
This seminar--known to it's audiences as the "Who Wants to be a Pharmacist" game: According to studies, more than 20 percent of North Americans are 55 years or older and this growing segment of the population accounts for more than 40 percent of all prescriptions dispensed. With the existing shortage of pharmacists, as prescription volumes grow pharmacists will be forced to fill more prescriptions in less time. How can we improve output, productivity, and efficiency without the increased workload leading to increases in dispensing errors? This seminar addresses these problems and proposes solutions to make the practice of pharmacy more efficient without sacrificing dispensing accuracy or patient care.
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Feedback: "I loved the 'Who wants to be a pharmacist' game!" "Time just flew." "This was a great presentation." "An excellent presentation--best of whole (NACDS) conference."  "A very informative presentation." "Program was excellent." "Wayne presented very well and it is a treat to attend a course that isn't all based on drug products." "Wayne's teaching method was very entertaining and easy to follow." "Best of show" (American Pharmaceutical Association)
A videotape of this presentation is available from the Efficient Pharmacy Institute. An audio-only version is available from www.allstartapes.com (from NACDS 2002 Pharmacy & Technology Conference.

How to Assess and Meet Your Technology Needs
As prescription volume grows dramatically and the pharmacy manpower shortage continues to challenge retention rates, pharmacists are being required to fill more prescriptions in less time. Rising workloads raise concerns about potential prescription errors and increased pressure to keep key positions filled. One way to improve pharmacists' (and pharmacies') output, productivity, and efficiency while enhancing retention rates and reducing potential errors is the use of customized technology solutions. This session will explore how to analyze your pharmacies' technology needs and select viable solutions that fit. We will discuss how to deal effectively with your chosen supplier(s) to ensure a successful ordering and implementation process. Attendees of this session will leave empowered to make technology decisions to lead their pharmacies into the future of frontline healthcare.

The Aesthetics of an Efficient Pharmacy:   
Numerous studies have to been conducted to measure the effects of environment on productivity and errors. In the era of pharmacist shortages and increases in prescriptions, it is important to examine all factors that can contribute to increase productivity without the concomitant increase in dispensing errors. 
Feedback: "A perfect compliment to a busy day."  "It was definitely a fun-filled evening and very well presented and full of new ideas."

The Efficient Pharmacy: Through Automation & Design:
This seminar is also available as 2--independent 1-hour presentations: One focused on automation and the second focused on design.
Feedback: "Good presentation and good atmosphere." "Very good presentation and well worth the 120 mile drive." "Very enjoyable."
"Excellent experienced speaker" (NACDS). "Working with the (architectural) model was excellent for reinforcing of concepts." "Great information."
An audio tape is available of the NACDS presentation.