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Volume 2: Number 1 V2,N1 en francais
Pharmaceutical Care Software: Greater Efficiency and New Revenue Opportunities. One of the originators of Simplicy software discusses how to effectively implement pharmaceutical care.
The Perception of Colour: Interior designer France Gendron discusses the use of colour in pharmacies.
Automation of Documentation: Pharmacy management consultant Ray Arseneau discusses the need to streamline paper handling, documentation, and patient follow-up.
Patient Counselling Areas: The Institute's Executive Director Wayne Caverly gives an overview of patient counselling areas and proposes a new approach for greater flexibility.
Profile looks at one store in the Calgary Co-op chain of supermarket pharmacies and how they use automation to improve their service levels and remain the largest and most profitable grocery co-op in Canada.
Volume 2: Number 2 V2,N2 en francais
The Cost of Profit: Newcourt Financial Healthcare Unit's Doug Mallett discusses leasing as a way of "putting your money to work for you".
The Limits Of Automation: Wayne Caverly discusses just how far we should, and shouldn't, take automation in pharmacy.
Profile looks at Pharmacie Potvin & Garneau, a Sherbrooke, Quebec pharmacy that used a work station design and dispensary automation to streamline their operations.
Volume 2: Number 3 V2,N3 en francais
Many Ways to Stay Competitive. Pharmacist George Hess explores a number of avenues through which independent pharmacists, with a little creative thinking and the effective use of technology, can ensure a successful pharmacy practice.
Healthy Computer Guide: Ensure your computer equipment is not causing discomfort for your staff.
Bar Coding--Save time and reduce errors, looks at bar codes in data entry, filling, checking and will call as a means to an error free dispensary. Part 1 of a 2 part series.
Profile: Pharmacie Bergeron & Vincent show off their new pharmacy and explain their use of tiered automation.
Volume 2: Number 4 V2,N4 en francais
Pharmacy Technicians: A Personal Experience. Pharmacist and technician advocate Ron Elliott explores how pharmacy technicians, with an array of experience, initiative, and skills form a strong foundation from which pharmacists can meet their own challenges
Point of Sale is Perfect for the Pharmacy: POS expert Terry Cook looks at the history of POS and the benefits it has to offer pharmacy.
Bar Coding--Save time and reduce errors, (part 2) posits a new idea on how bar codes and POS systems can reduce the risk of prescription errors, improve productivity, provide a more safety-conscious work environment, and increase customer satisfaction.
Profile: Toronto's Hy & Zels Pharmacy's new design significantly improves their efficiency.
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